Cousin Chaos (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or shopping in our store.
1. Information We Collect
Information You Provide
We may collect information when you:
Subscribe to our newsletter
Create an optional customer account
Place an order
Submit a contact form
Leave a comment
This may include:
Name
Email address
Billing or shipping address
Order details
Payment information (processed securely by Stripe, not stored by us)
Automatically Collected Information
When you browse our site, we may collect:
IP address
Browser type
Device information
Pages viewed
Time spent on the site
Cookies that help our site function
2. How We Use Your Information
We use information to:
Process and deliver orders
Provide customer support
Send newsletters if you subscribe
Improve site performance and user experience
Prevent fraud and maintain secure transactions
Respond to questions or messages
We do not sell or share your personal information for marketing purposes.
3. Payments
All payments are processed through Stripe.
We do not see or store your full credit card information.
Stripe may collect information needed to process payments securely.
Their privacy practices apply when you use their payment services.
4. Cookies
We use cookies to:
Keep the site running smoothly
Remember items in your cart
Help with checkout
Improve performance and analytics
You may turn off cookies in your browser, but some parts of the site may not work correctly.
5. Third-Party Services
We may use trusted third-party tools, such as:
Email marketing services
Payment processors (Stripe)
Website analytics tools
Shipping carriers (for physical products)
These partners only receive the information needed to perform their services.
6. Customer Accounts (Optional)
You may choose to create an account to:
Save your information
View past orders
Manage downloads
You can also check out as a guest.
7. Data Retention
We keep:
Order records as required for business and tax purposes
Email subscriptions until you unsubscribe
Customer accounts until you request deletion
8. Your Choices
You may:
Unsubscribe from emails at any time
Request access to or deletion of your data
Update your account information
Disable cookies in your browser
To make a request, use our contact form on our Contact Us page.
9. Children’s Privacy
This site is not intended for children under 13.
We do not knowingly collect information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please use the form on our Contact Us page.
Last updated: November 15, 2025