Shop Policies


Thank you for supporting Cousin Chaos. Please review our shop policies carefully before making a purchase.


Digital Product Delivery

All products sold in the Cousin Chaos shop are digital downloads.

Once your purchase is complete:

  • Files are delivered electronically
  • You will receive access via your order confirmation page and/or email

If you do not receive your files, please check your spam folder first, then message us through our Contact Us page.


Refund Policy

Due to the nature of digital products, all sales are final.

We do not offer refunds, exchanges, or cancellations once a purchase is completed. Please review product descriptions carefully before purchasing.


Usage & Licensing

Unless otherwise stated, all digital products are for personal use only.

You may:

  • Print and use products for yourself
  • Gift printed copies to friends or family

You may not:

  • Resell or redistribute files
  • Share digital files
  • Use products for commercial purposes
  • Mass produce or include products in bundles

All rights are reserved by Cousin Chaos.


Technical Support

We are happy to help with:

  • Download issues
  • File access problems
  • Product clarification questions

We are unable to provide support for:

  • Printer settings
  • Software compatibility
  • Third-party applications

Intellectual Property

All digital products, designs, and content remain the intellectual property of Cousin Chaos and are protected by copyright laws.

Unauthorized reproduction or distribution is prohibited.


Contact

For questions related to purchases or downloads, please message us through our Contact Us page.


Agreement

By purchasing from the Cousin Chaos shop, you agree to these Shop Policies, as well as our Terms of UsePrivacy Policy, and Disclaimer.

Last updated: January 2026